Privacy Policy

Relating to data protection & credit searches
If you choose to provide us personally identifiable information (any information by which you can be identified), it will be used to support your loan application

For your protection, we are registered under the Data Protection Act 1998.

MDG Direct provides this Online Privacy Statement so you are aware of our Privacy Statement.

We will ask you for sufficient information to process your loan application.

We will only share the personal data you provide online with entities and/or business partners who are acting to provide you with a loan. For example lenders or other brokers we feel maybe able to offer you the loan you have requested.

We will provide you the opportunity to let us know if you do wish to receive unsolicited direct marketing materials from us if you choose to make an enquiry online with us.  The information you have provided can be used by a credit broker or lender to
Make, or cause searches to be made, at a credit reference agency, or agencies – these searches will be shown in any other searches which are made in connection with applications made by yourself and other members of your household.
Information held about you by a credit reference agency may already be linked to records relating to another person, for example your spouse, and for the purpose of your loan application you will be treated as financially linked. Your loan application will be assessed with reference to all linked records; If you have confirmed you are linked financially with another person, you are declaring that you are entitled to (a) disclose information about that person
and/or anyone else referred to by you and (b) that you authorise the broker and any lender involved in the application to search, link and/or record information at credit reference agencies about you and/or anyone else referred to by you.

Brokers or lenders may also use the information for:
Offering you other products, which they make available.  Pass your details on to a lender or lenders they feel may be willing to lend you money
, or pass on your details to another broker to arrange finance for you. 
 
If you ticked the opt in box to receive additional information or services, they may also write to you in the future with a view to offering you products they feel may be of interest to you, or pass your details to another broker in the future with a view to them offering you products they feel may be of interest to you.Any broker or lender may keep the information for several years. This is for example so that they can respond to any complaints or disputes that arise in that period. They keep other information about you if it is necessary to do so to comply with the law. Access to your information is permitted for regulatory bodies such as FISA to ensure that they are processing information correctly and complying with regulatory requirements.

NOTE - OTHER AGENCIES SEARCHED
As well as the credit reference agencies, there are agencies dealing specially with
the checking of application details to identify possible fraud. This is a protection for honest applicants, although it can sometimes cause delays.

Credit Reference Agencies

The main credit reference agencies are:

Callcredit Plc,
Consumer Services Team,
PO Box 491,
Leeds, LS1 5XX

Experian Limited,
Consumer Help Service,
PO Box 8000,
Nottingham, NG1 5GX

All the FISA lending companies use one or more of these agencies.
Credit reference agencies keep a wide range of information. This includes
information from the electoral roll (sometimes known as the voters roll) and records of most county court judgements and bankruptcies. They also retain information relating to previous and existing credit and a record of searches made against the file. The lenders share information through the agencies providing a history of how punctually payments are being made or have been made. Loan information is usually held on file for 6 years. Details of the voters roll may be held for much longer. Information about credit searches is kept for up to two years.

Equifax Plc,
Credit File Advice Service,
PO Box 3001,
Glasgow, G81 2DT

Other Agencies

CIFAS
Reports from CIFAS relating to fraud and fraud avoidance are also available to its members (most lenders) – these contain information indicating that fraud, or attempted fraud, has been notified by a lender. The information might not directly relate to you, it might relate to someone who has tried to impersonate you. Data available to members of CIFAS, may also be used to help make decisions on motor, household, credit, life and other insurance proposals for you and members of your household.

CML Repossession Register
The Council of Mortgage Lenders' Repossession Register is available to its members through the main credit reference agencies. If you have had a property repossessed or have given it up voluntarily this will show on the register.

GAIN
A file may also show a “gone away” marker indicating that a member of the “Gone
Away Information Network” has reported that they cannot trace a customer who is in arrears with payments. Alternatively, the marker may indicate a new address which the “gone away” has been traced to.

HUNTER
Files in this register contain detailed information on applications made and loans
given. It is aimed at tracing fraudsters who use different combinations of information to obtain credit dishonestly. It checks and counter checks information given on application forms.

If your broker or lender uses any of the above agencies they will be able to confirm their contact addresses.

CIFAS information is intended to warn lenders and act as a protection for innocent customers.

All Agencies, Brokers and Lenders

You are able to see what information any of the above hold about you. You can ask them for a copy at anytime. They must also tell you where the information was obtained. You will need to write and they may charge a small fee (£10 maximum). The firm will have to reply within 40 days from receipt of their fee.
If you wish to see the information contained on a credit reference agency file you
can do so by writing to the relevant agency. The agency must respond within 7
working days. There is a small fee of £2 required. If your credit reference file contains information about other people with whom you have no financial connection or if it contains information which is incorrect you can ask for the entry to be corrected, removed, or have a note put on the file explaining why you think the information is wrong. The agency will not remove correct information.
The Information Commissioner provides a useful leaflet which explains how to
request changes to your credit reference file. The easy to read leaflet includes
examples of letters and details of various actions you may take to amend a file.
You can obtain a copy of the free leaflet by writing to:
No Credit Leaflet,
P.O. Box 99,
Nelson,
BB9 8GS.
Information is also available at www.dataprotection.gov.uk

Relating to this website and the use of cookies and third party websites.

What are cookies?

Cookies hold information such as the times and dates you have visited a website. Other information can also be saved to your hard disk in these text files, including information about online purchases, validation information about you for members-only web sites, and more. We do not use cookies that can identify personally, We only use cookies to better understand types of visitors who visit our website so that we may market more effectively. For example times of day users visited our website and how the user found our website.   

If you don't want cookies, you can set your computer to warn you each time a cookie is being sent or turn off all cookies through your browser (e.g., Internet Explorer or Netscape Navigator). (Check your browser HELP menu to learn the correct way to change or update your cookies.) If you disable cookies, you may be unable to access some of the features noted above. Links to third party web sites on the site are provided solely as a convenience to you. If you use these links, you will leave the MDG Direct site. MDG Direct has not reviewed all of these third party sites and does not control and is not responsible for any of these sites, their content or their privacy Statement. Thus, MDG Direct does not endorse or make any representations about them, or any information, software or other products or materials found there, or any results that may be obtained from using them. If you decide to access any of the third party sites linked to this site, you do so at your own risk.

 

THINK CAREFULLY BEFORE SECURING OTHER DEBTS AGAINST YOUR HOME. YOUR HOME MAY BE REPOSSESSED IF YOU DO NOT KEEP UP REPAYMENTS ON A MORTGAGE OR ANY OTHER DEBT SECURED ON IT. LOANS SECURED ON RESIDENTIAL PROPERTY

A fee between 0% and 10% of the loan may be charged on some plans depending on credit history and ability to prove income. The site is operated and controlled by MDG Direct Ltd. Goldsmiths House, 10-14 Cambridge Street, Aylesbury, Bucks. HP20 1RS.

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